Self-service

Self-service is the personal half of AI governance: what an individual sees when they open Flowstate as themselves rather than as a manager or admin. It is one surface, My AI at /me/ai-agents, with four tabs.

Tab	What it's for
Overview	An answer-first read on your month: spend, sessions, a fluency verdict, and anything that needs attention
My sessions	Every AI session attributed to you, with a Mark as project flow for anything unattributed
Tools I use	The copilots Flowstate has detected you using, with activity per tool
Request centre	Request a seat on a tool from the catalogue; your manager approves and the seat is provisioned and tracked

What the Overview tells you

The Overview opens with a plain sentence: "This month you spent X on AI across N sessions." Below it:

• KPIs for your spend (last 30 days), sessions, and fluency.
• A fluency verdict and your weakest habit, scored against four habits: clear prompts, handing the right task to AI, checking the output, and verifying before shipping.
• A nudge when sessions could not be matched to a project, with a count and a prompt to tag them so your team's reporting is right. Tagging happens on the My sessions tab via Mark as project.

No key management

Personal provider keys are no longer part of Flowstate. You cannot bring your own key. Request seats and tools from My AI → Request centre instead. Production workloads use AI service accounts. See My AI keys (retired).

How it ties back

Attributing a session to a project on My sessions feeds the same reporting your team leads and finance see. Copilot spend attributes to you as part of your fully-loaded cost, so tidy attribution keeps project and team numbers honest.