SAP SuccessFactors

Sync employees, org structure and compensation from SuccessFactors. Multi-country, multi-currency — Flowstate handles the lot. No CSV uploads.

What syncs

Data	Direction	Description
Employees	SuccessFactors → Flowstate	Personal info, job info, employment status
Org structure	SuccessFactors → Flowstate	Departments, divisions, cost centres, reporting lines
Compensation	SuccessFactors → Flowstate	Base pay, currency, pay grade
Locations	SuccessFactors → Flowstate	Work locations, country, business unit
Hires & terminations	SuccessFactors → Flowstate	Workforce changes sync automatically
Headcount changes	Flowstate → SuccessFactors	Approved planning changes can be pushed back

Why connect SuccessFactors?

• Enterprise HR integration — SuccessFactors owns your workforce data, Flowstate uses it for planning
• Compensation accuracy — Cost forecasts use real pay data from your HR system
• Global org support — Multi-country, multi-currency workforce structures sync correctly
• No CSV imports — Eliminate manual data transfers between systems

Getting started

1. Go to Settings → Integrations and open the SAP SuccessFactors tile
2. Enter your SuccessFactors instance URL
3. Configure API authentication (OAuth 2.0 with SAML assertion)
4. Select which data to sync
5. Choose sync frequency
6. Click Connect & Test

SuccessFactors configuration

You'll need a SuccessFactors administrator to configure the OData API access and create an OAuth client. See your SuccessFactors integration guide for details.

Troubleshooting

Authentication fails

• Check that the OAuth client is correctly configured in SuccessFactors Provisioning
• Verify the SAML certificate hasn't expired

Missing employees

• Check the API user's permission role assignments in SuccessFactors
• Ensure the OData API includes the Employee Central entities

For sync run history and errors, check Settings → Integrations → Sync Health.